shaft purchased from ebay cracked near hosell

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By Leo E

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  • 3 Replies
  1. Leo E

    Leo E

    A little over 1 year ago i purchased a tour ad di-6x orange shaft from ebay and recently cracked just above the ferrel. I was hitting range balls and heard a loud crack and looked down and saw that the shaft was damaged. I reached out to graphite designs and have not received a response. Does anyone know if i can get this replaced without having to shell out another $200-250?

  2. Don O

    Don O
    Madison, WI

    Was this a shaft supplied from Titleist through a authorized dealer using e-Bay?

    If you had purchased it as a Titleist product, you would go through the authorized dealer to send it back to Titleist. Titleist would warranty the product, although you would need to be close to the 1 year period. If not from Titleist but from a 3rd party shaft reseller/builder, you would need to contact them to see if there is any warranty available. Either from them or Graphite Design.
  3. Dr. Kovatchian

    Dr. Kovatchian
    Carlsbad

    Leo E said:

    A little over 1 year ago i purchased a tour ad di-6x orange shaft from ebay and recently cracked just above the ferrel. I was hitting range balls and heard a loud crack and looked down and saw that the shaft was damaged. I reached out to graphite designs and have not received a response. Does anyone know if i can get this replaced without having to shell out another $200-250?

    Any purchase on eBay is risky.
    There is no guarantee that the shaft is even authentic.

    Good Luck,

    Dr. K
  4. Paul C

    Paul C
    Beech Mountain, NC

    Don O is correct that you will need to verify if it was a Titleist install or an aftermarket upgrade. I've been a dealer for Graphite Design and they have great customer service if you verify it was purchased and installed through an authorized distributor/club builder. You may have to contact Bill McPherson or another employee at proschoice golfshafts.com to see where you stand.

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