Premium stand bag rain cover issue.

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By jwarren

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  • 2 Replies
  1. jwarren

    jwarren

    I used my brand new bags rain cover one time.. a couple weeks later I noticed that one of the snaps was still on my bag, looked at the rain cover and sure enough the snap was missing..

    Titleist support said they are out of stock and since it’s a custom embroidered bag, I would have to send the whole bag back to get a replacement…

    Anyone else had this issue??? Or had to send the whole bag in for a small issue like this??

    Thank you.

  2. Dale V

    Dale V
    Surprise AZ

    For the most part, yes, that is their process. They have an overseas bag manufacturing plant that only builds and delivers whole bags so the only parts that they have started to stock as replacements are the embroidered zip off pockets. The normally want to do a full inspection on the bag to determine cause and look for trending defects. Make sure they send the replacement with your custom embroidery added back to the new bag. Sorry to hear about your misfortune and hope the replacement works as well as all of my Titleist bags have performed.
  3. jwarren

    jwarren

    I've always had good luck with Titleist bags.. this is probably my 4th or 5th bag. I'm probably not going to go through the hassle of sending the entire back back just because of the raincover snap. I'll wait and hope they send me a new raincover or just try to fix it myself..

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