Ripped golf bags

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By Colin

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  • 4 Replies
  1. Colin

    Colin
    PA

    I purchased a players 4 stand bag just a a few months ago and it has already ripped twice. I was wondering if anyone knew if there were any warranties or anything that titleist will do about this. This is a shame because I love titleist and the looks of there golf bags but it’s really disappointing that the quality and durability have not held up. It may just be a flaw in my bag but if anyone knows anything on this topic please let me know.

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  2. Dale V

    Dale V
    Surprise AZ

    Yes, see warranty link at the bottom of the page. They will ask you to return it to the retail outlet or pro shop where you purchased it for repair or trade in. They will want to get it back to inspect and learn for root-cause analysis in future design or material decisions. Ripping twice in same or different areas? It's hard to tell by just this one picture but typically tears at the seams come from excessive pulling. Being this new, you should have no problem resolving the warranty but try to figure out it you need to adjust your practices on the replacement to avoid future issues. Hopefully the next bag will give you many rounds of care-free pleasure like most of us who use Players 4 bags.
  3. Chuck Z

    Chuck Z
    Mt Pleasant, SC

    Military
    Limited One-Year Warranty Information
    Although Titleist is committed to satisfying golfers with golf products of superior performance and quality, there is a chance a warranty claim may arise.

    Acushnet Company warrants its Titleist products for a period of one year from the date of purchase against defects in materials or workmanship. Should your Titleist product fail to perform for either of the above reasons, we will at our option, repair it or replace it with an equivalent product at no charge. To obtain the benefits of this warranty, please contact your local golf shop to set up a Return Authorization. If you need assistance locating a shop in your area, please visit the Titleist Golf Shop Locator. Enclose the original receipt along with an explanation of the defect in writing. We ask that all parts of the product be returned to the repair department and that the product remain in original factory condition. Warranty claims presented without the original sales slip will be reviewed at our sole discretion. Acushnet Company reserves the right to inspect all warranty claims to determine the extent of warranty applications. All products returned for warranty claims become the property of Acushnet Company.

    Acushnet Company will not be liable for any consequential or other damages arising from the use of this product or any delay in the performance of this warranty due to causes beyond the company’s control. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
  4. Jonathan Smith

    Jonathan Smith
    Charlotte, NC

    I would take this up with Titleist customer service at 800-333-4200 or ask the retailer who sold you the bag.
  5. Edward K

    Edward K
    Wesley Chapel, FL

    Military
    We seem to forget where most things are made these days, and stitching isn't a perfect art on this type of material. I'm sure TT will make it right.

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