Custom Shop Turn Around Time

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By HBaxter

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  • 7 Replies
  1. HBaxter

    HBaxter

    Anyone know what the current custom shop turn around time is? Sent my ‘23 Champions Choice in a few weeks ago and cant wait to get it back!

  2. SamE

    SamE

    In the past, i've been able to call the customer service number for the custom shop and get a pretty firm date for my order along with where it was in the process. I was also able to add a headcover one time to my order.
  3. HBaxter

    HBaxter

    Thanks! I’ll give that a try!
  4. Dino S

    Dino S
    Ohio

    I'll be going out to Oceanside at the end of the month and plan on sending in my putter when I'm don with my golf trip. Hopefully it won't take more than a month for turnaround so I can get it back before the season starts here in Ohio.
  5. HBaxter

    HBaxter

    I reached out to the customer service email and they said it would be a 30 day turn around. My order is due 2/21! I’ll update this once I receive it with the actual turnaround time once I get my putter back
  6. Chuck Z

    Chuck Z
    Mt Pleasant, SC

    Military
    FYI...............

    For others interested, this information is available at the bottom. Click on the SC icon and it explains everything regarding customization and restoration.

    Standard turnaround time is 30 days for customization and 120 days for restoration (excluding shipping)
  7. Chris92009

    Chris92009
    Ohio

    Normally if you send it in and request fedex next day delivery back ...that is about 3-6 depending on where you live. Typically during the time at the custom shop it is about 2-6 weeks if you are lucky. Thus about 3-8 week total.

    Cheers
  8. Chris92009

    Chris92009
    Ohio

    HBaxter said:

    Anyone know what the current custom shop turn around time is? Sent my ‘23 Champions Choice in a few weeks ago and cant wait to get it back!

    I am the same way...it cant get back to me quick enough! That is why I always pay for next day air back to me.....

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