Thank Titleist, I’m flattered!

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By Jonathan Smith

  • 18 Likes
  • 24 Replies
  1. Jonathan Smith

    Jonathan Smith
    Charlotte, NC

    Looks like my first call of the day tomorrow is going to be to Titleist customer service for a return of 11 hats. I ordered 1 tour elite fitted hat, bureceived a box of 12. Yes, I was only charged for 1…

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  2. Jonathan Smith

    Jonathan Smith
    Charlotte, NC

    Titleist is awesome. I let them know that they shipped too many hats and they are going to go ahead and send me some Pro V1Xs for my honesty. Much appreciated!
  3. JSmith said:

    Titleist is awesome. I let them know that they shipped too many hats and they are going to go ahead and send me some Pro V1Xs for my honesty. Much appreciated!

    Too bad, I was hoping for a hat sale posting. ;)
  4. Joshua B

    Joshua B
    Connecticut

    Good on you sir! Glad to hear you did the right thing when no one was looking and were rewarded for that. Great character!
  5. Darryl M

    Darryl M
    Wichita, KS

    Titleist is nothing but class.


    DM
  6. El bandito

    El bandito
    Fife Bonny Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

    Well done for contacting them. Awesome customer service from the no1 golfing gods! ️‍♂️
  7. Well done on doing the right thing, not enough of that these days! So glad you got rewarded too! So glad to support such a quality brand.
  8. Frank P

    Frank P
    Port St. Lucie, FL

    Military
    I know that it probably sounds goofy in this day and age, but honesty is still the best policy.
  9. Professor

    Professor
    alexandria, VA

    Frank P said:

    I know that it probably sounds goofy in this day and age, but honesty is still the best policy.

    Not goofy at all. Some people are just a little rusty.
  10. JGutierrez

    JGutierrez
    New City, NY

    Thats awesome on your behalf and also on Titleist. Such a great company.
  11. Deno

    Deno
    New Jersey

    Military
    All class on both ends!!

    Deno
  12. Eric H

    Eric H
    Ridgway, PA

    In the world we have today its rare to see someone do the right thing. Nice job Jsmith!
  13. Chuck Z

    Chuck Z
    Mt Pleasant, SC

    Military
    JSmith a lot of respect from the community for contacting Titleist. You definitely deserve those hats and golf balls. Kudos to you pal. That is what Team Titleist is about. Thank you for your honesty.
  14. Alex N

    Alex N
    Florida

    Military
    Honesty pays big and it was good of you to call and inform them of the mistake. Good job, sir!
  15. Gsoup

    Gsoup
    Nashville

    Doing the right thing.... What a novel idea!

    Very Nice.
  16. Mike M

    Mike M
    Marblehead MA

    Honest man, and a first rate operation. Great post. Thanks for sharing.
  17. Bradley S

    Bradley S
    McHenry, IL

    Honesty and respect...
  18. golfinnut

    golfinnut
    Leesburg, VA

    Well done! Titleist is awesome for sure!

    I'll DM you my address ... you know, since you have a few extra. LOL ;) No, seriously, I will.
  19. Well done on both sides :))
  20. Well done on both sides :)
  21. Diego D

    Diego D
    Melbourne, VIC

    What a great story. Honesty is not praised enough in some circles.

    What a gesture, Titleist!
  22. Tom B

    Tom B
    Northborough, MA

    Paraphrasing (and tweaking a little bit) Frank Boreman (yeah I know it was like 50 years ago), ".....Is this anyway to run a golf company?..........You bet it is!"
  23. Rob R

    Rob R
    Chicago, IL

    A good deed done by both parties.
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